Heather has had a passion for animals since childhood and shares her home by the sea with her partner and a beloved black Labrador and two rescue cats who rule the roost! By day she works at a large equine charity providing support to welfare officers who investigate reports of cruelty or neglect and offers members of the public help and advice on caring for equines. Heather is trained as a 'Samaritan' providing confidential, non-judgmental emotional support for people who are experiencing feelings of distress or despair, and has also undertaken a counselling skills course. Heather says "I hope that my natural compassion and understanding of how important animals are in our lives will be beneficial to the preparing for pet loss programme. I'm very pleased to join the team at EASE."